Products & Solutions
Digital Services
Defne’s Digital Services products enhance the operator’s revenue potential by increasing the rate of connected calls while providing subscribers with user-friendly digital services. Defne’s Digital Services products enhance revenue potential by increasing the rate of connected calls and service subscription fees while providing subscribers with user-friendly digital services.
Built on open standards, the Digital Services product portfolio offers feature-rich solutions that ensure service continuity while enhancing the subscriber experience. While monetizing untapped revenue streams through easy-to-use ARPU-generating services of the Digital Services products, mobile operators can increase service personalization, and customer loyalty, and reduce time to market and total cost of ownership simultaneously.
Defne’s Digital Services portfolio offers the following products:
Key Operator Benefits:
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Drives Revenue: Increases call completion rates to generate additional chargeable calls. Enhances subscribers' communication lifestyles. Can also be integrated with mobile marketing services
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Reduces Churn and Increases Customer Loyalty: Allows calls to be placed even when out of/with low credit. Enhances the subscribers’ communications experience and increases satisfaction with personalization
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Intuitive: Easy-to-use product set that does not require comprehensive user/subscriber education. Reduces time-to-market effort
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Interoperability: Seamlessly integrates with other call completion products and existing billing systems
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Reduces Cost of Ownership: Feature-rich, cost and resource-effective products that improve network usage efficiency
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World-class Managed Services: The products are backed-up with Defne’s proven professional and managed services